Frequently Asked Questions

1. Do I have to visit you in person to rent a costume?

The best way to choose what suits you is by visiting our costume rental location at Senasis Minsko pl. 92, Rukainiai, Vilnius district. You’ll find our full range, much more than what’s shown online.

We’re open Mon–Thu: 8:00–19:00, Fri: 9:00–17:00.

2. When can I visit? Do I need to inform you in advance?

You can visit during our working hours without prior notice: Mon–Thu: 8:00–19:00, Fri: 9:00–17:00.

If you find the door locked, please call +37065668828 .

3. Can I rent just one item instead of a full costume?

Absolutely. You can rent any single item—clothing, accessory, footwear, or costume part. No restrictions.

4. For how long can I rent a costume?

Costumes are rented for 4 or 7 calendar days. Themed or carnival costumes are typically rented for 4 days, all others for 7 days. You’ll be informed about the rental duration when collecting your items.

Need it for longer? Contact us to discuss your options.

5. If I need it for a shorter time, will the rental price be lower?

No, the price remains the same even if you plan to return the costume earlier than the rental period ends.

6. If I keep the costume longer, will there be an extra charge?

Yes. If you return the costume after the agreed rental period, extra charges apply depending on how late the return is. The rental time is counted double, triple, etc. You must notify us in advance—some costumes may already be reserved for another client.

7. What if I realize I won’t return it on time?

Please call us immediately at. +37065668828 .

8. How can I return the rented items?

You can return rentals to us in person at Senasis Minsko pl. 92, Rukainiai, Vilnius district or via a parcel locker. Full return instructions are listed here.

9. Do I need to clean the clothing before returning?

No, you do not need to clean or wash anything.

10. What if I damage or lose an item?

If an item is lost or irreparably damaged (loses its purpose or appearance), you will need to compensate for the damage by either:

• Paying the known or average market value (we’ll inform you of the price), or

• Replacing the item with a similar one in terms of model, size, color, and composition. It can be of better but not worse quality.

If the item is damaged but repairable, you can fix it at your expense (after notifying us), or we can repair it for an additional fee.

11. Can I alter a costume or item? Resize or change its appearance?

If you need to modify or age a costume, please inform us beforehand.

Alternatively, you may alter it without informing us if all changes are reversible and the item is restored to its original appearance.

12. Can I reserve a costume in advance for a specific date?

Yes! You can come in, choose a costume, and reserve it.

The reservation is free of charge, so you don’t need to pay any additional costs.

13. What if I made a reservation, but no longer need the costume?

If you have reserved the costume and know you will not need it, we would appreciate it if you informed us as soon as possible.

14. Can someone help me choose a costume or provide styling advice?

When you visit, we will gladly assist you and provide guidance. However, we don’t have professional stylists on-site.

If you require one, feel free to come with your personal stylist.

15. What payment methods do you accept?

We accept card payments only.

16. How can I see your full selection?

Part of our selection is shown on the “Assortment” page and on social media Instagram.

However, the complete collection is available only on-site at Senasis Minsko pl. 92, Rukainiai, Vilnius district.

Visit us to see everything!

17. What are the rental prices?

Accessory rentals start from €1.40. Costume sets typically range from €15–€20–€30–€40, etc. To get the exact price for a specific item, call us or visit in person. Prices include VAT.

18. Can you issue a VAT invoice?

Yes. If you need a VAT invoice, please inform us and provide your company details.